One crew, one floor at a time.

There is a version of this trade built on volume: three crews, four jobs a week, a salesperson who quotes from a photograph and a price that drops if you sign today. It works, commercially. It also produces the floors we get called in to fix.

We went the other way. One crew, one floor at a time, and a schedule that runs a few weeks out because we do not start a job we cannot finish.

What that buys you

The person who quotes the floor is the person who sands it. Nothing gets lost between the estimate and the machine — not the note about the threshold, not the plan for the closet, not the reason we chose 80 grit as the final cut instead of 100. If something surprises us under the carpet, you hear it from the person holding the pry bar.

What we do not do

• We do not subcontract the sanding. It is the part that cannot be undone.
• We do not quote from photographs. A photo tells us whether to come out. It does not tell us the moisture content.
• We do not discount for signing today. The number is the number, and it is the same next week.
• We do not sell floor-care products. We will tell you what to buy and where; we make nothing on it.
• We do not take a job we should not have. Perhaps one call in eight ends with us recommending nothing at all this year.

Dust

Our sanding runs on a HEPA dust-containment system that captures over 95% of what the machines make. It is the thing customers mention most after the floor itself, and it is why we can refinish a lived-in house without repainting the ceilings afterwards.

How an estimate actually goes

We walk every room with the furniture where it is. We meter the boards, the subfloor and, where we can reach it, the crawlspace. We tape-test the finish if a recoat is plausible. We look at thresholds, registers, stair nosings and the three feet of floor you are most embarrassed by. Then we go away and send a written scope naming the species, the grits, the finish product and a fixed number.

It takes about forty minutes and it costs nothing. It quite often ends in advice rather than a quote.

Credentials

Licensed, bonded and insured in Washington State: contractor licence NORTHHF956PO, UBI 602 549 881, which you can verify at WA L&I. Certificates of insurance available on request. References from the last three jobs in your area, on request — we would rather you called them.